Copyright
Last updated 16 October 2026 · applies to this website, to the Eluna Play app and to its app store pages.
In short
- Eluna Play is a media player: it does not provide, host or sell any content, other than its freely licensed sample library (Credits).
- Each user enters their own media sources and is responsible for them.
- If you are a rightsholder and found material infringing your work in something we host or control, send a notice to [email protected].
The procedure below follows the notice and counter-notice model of the DMCA (Digital Millennium Copyright Act) and applies to rightsholders from any country.
1. What we can remove or disable
- Material we host: texts and images of this website, of the app's store pages and of the sample library.
- Addresses we deliver to the device: the access set up for a device by a provider, when the notice or a court order makes it possible to identify it. We delete the stored access and may suspend the device's registration, but the content stays with whoever hosts it.
What we cannot reach: the sources each user adds on their own device stay only there. We have no access to or control over them, and video comes straight from those sources, never through our servers. To take content down from those sources, the notice must go to whoever hosts it.
2. How to send a notice
Send an e-mail to [email protected] with the subject “Copyright”, in English or Portuguese, containing:
- the name of the rightsholder (or of whoever acts on their behalf), with address, phone number and e-mail;
- the identification of the protected work;
- where the material is (address on our website or the app's store page), with enough detail to find it;
- a statement that you believe in good faith that the use was not authorised by the rightsholder, their agent or the law;
- a statement that the information is accurate and that you are the rightsholder or authorised to act on their behalf;
- the physical or electronic signature of the rightsholder or authorised agent.
3. Response time and counter-notice
We review each complete notice within 5 business days and reply to the sender. Anyone whose material was removed and believes it was a mistake may send a counter-notice to the same address, with the subject “Counter-notice”, their name, address, phone number, e-mail, the material removed, a good-faith statement and a signature. We forward the counter-notice to the claimant; if they do not report, within 10 business days, that they have taken the matter to court, we may restore the material.